An AI That Answers Your Leads When You Can't.

The FAQ Support Bot lives in the corner of your website as a small chat widget. A visitor types a question. The bot answers it from your knowledge base. That is the entire product.

No lead capture. No intake flow. No emails, no database, no follow-up sequences. This is a customer service tool — the digital equivalent of a receptionist who knows every common question about your business.

We build the knowledge base with you before launch — covering your services, pricing, geography, hours, guarantees, and anything prospects commonly ask. You update it yourself through a simple password-protected management page. Describe the change in plain language and the system handles the rest.

Unlike the intake agent tiers, the FAQ bot can be paired with any website package, including Footprint. It requires no backend infrastructure beyond a Flask route and the Claude API.

Database: No AI-drafted messages: Yes — 3 auto-fire follow-ups, all composed at intake Dashboard: No

You get a steady stream of leads and you want the system doing more of the work. Not just sending you a lead — actually composing the follow-up messages and sending them on your behalf.

When a lead completes intake, you receive an email with a plain-language lead brief. Three messages are composed automatically and queued to fire — at 24 hours, 5 days, and 10 days — or configured however your scheduling would dictate. Every message draws from three sources — your business knowledge base, the specific details the prospect shared in the chat, and any real-world context you have built in, such as seasonal pricing, market circumstances, or regional conditions. Nothing generic. Nothing recycled. Contextually rich.

Everything fires unless you stop it. All three follow-up drafts are immediately available on a simple password-protected page on your site — read them, edit them, cancel any of them at any time. Tweak them all the same day you get them, or come back the morning of each scheduled send. If you do nothing, the system handles the first three follow-ups on your behalf.

No dashboard and no database. Conducted entirely through your email inbox and a simple, private, password-protected management page on your website.

Database: Yes, required AI-drafted messages: Yes — initial reply at 15 min + 3 auto-fire follow-ups, all composed at intake Dashboard: Yes

You are running a serious operation. Leads come in volume. You have staff, or you are personally managing enough work that a missed follow-up is a real business cost.

This tier gives you the complete system. Every lead is stored, searchable, and status-tracked in your admin dashboard. A full three-part follow-up sequence — 24 hours, 5 days, 10 days — is drafted and queued the moment a lead comes in. Everything fires automatically on schedule. You can review, edit, or cancel any follow-up from your dashboard at any time before it sends.

The initial reply goes out automatically within 15 minutes of intake completion — because at this volume, speed matters. Every message is drafted specifically for that prospect using deep knowledge of your business and your trade.

If you do nothing after a lead comes in, the system handles the entire first month of follow-up on your behalf. If you want to stay involved, everything is visible and controllable in your dashboard.